Helius has produced over 15 different models of tonearms over the last 23 years and still regularly services all models, regardless of age and condition. Where parts are missing we can usually make replacements
A standard service involves stripping down the arm, cleaning, checking and re-polishing bearing needles and cups, reworking solder joints, re-damping cue devices, and refinishing cosmetically damaged parts. Missing or damaged parts can be repaired, replaced or remade. Chipped bearing needles are the main problem with the early models and these are replaced.
A typical service of the 9” arms costs approximately £85 inc. Royal Mail Special Delivery post to UK addresses. Orion, Cyalene and Omega arms cost approximately £120 to service and return. A better estimate of the cost can be given on receipt of the arm if required.
For customers outside the UK, worldwide insured postage usually costs £10 to £30.
For customers outside the UK, worldwide insured postage usually costs £10 to £30.
Service time is usually between two and four weeks from date of receipt, depending upon the amount of work required. However, there may be a longer delay if, for example, replacement arts have to be made or obtained from external sources or an upgrade has been requested.
Please contact us to discuss your specific requirements and the likely cost and time.
Please contact us to discuss your specific requirements and the likely cost and time.
As we offer a trade-in service, it is sometimes possible to replace some of the larger, more complex components from reclaimed stock.
